Seat fill economics

Fill every training class on time.

Contact centers do not hire people one at a time, they fill classes. Novexhire runs the top of the funnel around the clock so every start date opens with the seats you committed to, in English, Spanish, or Tagalog.

More qualified candidates per class
3.1xMore qualified candidates per class
Day-one show rate across classes
88%Day-one show rate across classes
Average req to class start
6 daysAverage req to class start

Where it jams today

  • Class starts slip when 40 candidates confirm and 22 walk in on Monday morning.
  • Recruiters spend their day on language, headset, and internet checks before anyone is qualified.
  • Attrition inside the first 90 days forces you to rerun a hiring cycle you already paid for.

What we run instead

  • Class-based pipeline planning that back-solves candidate volume from your seat commitment and last quarter's real show rate.
  • Signal Screening pre-qualifies on WhatsApp in English, Spanish, and Tagalog: schedule fit, commute, equipment, and measured internet speed.
  • Nova Recruiter scores spoken language proficiency inside the structured interview, with the recording attached to the profile.
  • Voice Outreach protects the show rate with confirmation and reschedule calls at 72, 24, and 2 hours before class.

Agents on this play

Configured for bpo & contact centers, not generically.

Nova Recruiter

Interviewing

Nova Recruiter turns a job description into a structured video interview, runs it on demand, and returns scored transcripts your recruiters can review in minutes.

How it works

Signal Screening

Conversational Screening

Signal Screening runs knockout questions as a natural chat thread on WhatsApp or SMS, qualifying thousands of applicants a day without a recruiter touching the queue.

How it works

Voice Outreach

Voice Automation

Voice Outreach places outbound calls and answers inbound ones in natural speech, screening candidates, confirming interviews, and routing anything unusual to a human recruiter.

How it works

We used to over-invite by 60 percent and still open class short. Novexhire made the show rate predictable enough that workforce planning finally stopped padding the numbers.

Marisol ReyesVP of Talent Acquisition, Aventide Contact Solutions

Start with one role

Run the bpo & contact centers play on one live req.

We will configure a single requisition end to end, on your data, before you commit to anything.

Or call +1 (512) 555-0142 Austin, TX